Tuesday, February 27, 2007

E-Governance Framework for implementation and impact measurement

I am trying to seek convincing answers for the questions I put forward in my last post by asking another set of questions? What will be the suitable e-Governance framework for our country? Do we have a National Citizen database, in real sense, which will be essential for all e-governance applications, vertical or horizontal? Do we have acceptable standards for exchanging information securely with non-repudiation, through out the network, between citizen to government and among government departments seamlessly? Are we planning to establish a secure delivery framework connecting ministries and departments of our government? Can we establish data centers in center and regions to handle the administrative workflow automation, collaboration, interaction, authenticated exchange of information? We should have our administrative processes rightly empowered and reengineered which can accelerate the decision making? When will the entire administrative agencies be able to contribute more for the national development rather than being entangled in the piles of files? I have just visualized the scenario. Let us try to find an answer to each of the above questions towards providing good and smart governance to our citizens.

I have been advocating the use of technology and especially Information Technology for the betterment of our society. E-Governance implementation is one such opportunity, which I see can uplift the chaos administrative system in our country to the well organized and accessible service-system to everyone. Definitely one should not forget that the technology should be used with wisdom. If we don't have an implementation plan upfront from concept to delivery, in less than TWO to FIVE years, even shorter period of time, the technology will become expensive in many ways and we will not be able to get the real benefits out of it. So e-governance implementation process should be fast enough to stay on top of the technology. Along with the e-Governance implementation process, independent monitoring and study should be carried out so that the impact of e-governance implementation to the live of citizens can be measured.

What government services may impact the citizens life? What are the major government services you think should the first be prioritized as e-Governance project?
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3 comments:

Unknown said...

Top down versus bottom up Approach

I have always been wondering what sort of approach could yield best results for Nepal - Top down, or bottom up?

Some countries have opted for centralized, well-defined and controlled national strategies (Jordon, Singapore etc). Typically large countries have have chosen more decentralized approach, allowing for bottom up initiatives, letting individual departments drive their own projects. A bottom up approach of 'letting a thousand flowers bloom' without any coordination can result in overlap, lack of focus and waste of funds. A centralized approach is off course difficult to implement because it leaves very little room for innovation, self-starters and creativity, making it hard for buy-in from different departments.

Evidences from around the world suggests that countries that are new to e-government, a bottom up strategy has been quite popular as this has allowed national agencies and municipal authorities to launch projects that have quick impact and low risk. Additionally many local governments have seen impressive results because they are well placed to implement small, focused projects that involve low risk.

Given these facts at hand, what do you suggest would best work for Nepal.... A top down or a bottom up. It is the strategy that drives everything and we would need to get this right.

Welcome your comments, feedback and suggestions!

Anonymous said...

blah blah blah....

try to do small projects before you start preaching. Need some $$ to get any initiative moving. Last time I checked 80% of the Nepali population are farmers and live in villages. E gov for them? They need more dal-bhat.

Rajesh Shakya said...

Thank you for the comment. The reality you mentioned is true. But I feel, besides Dal-bhat our farmers and 80% people who live in village need "Opportunities" and access to government services and information. They should be empowered with the tool which opens up opportunities and allows them to be on the same horizontal plain with all others.