[It is very encouraging to me that some of you have started taking interest in my posts and thanks for sending questions even through emails. One of the readers of my blog asked me to write about some of the fundamental concepts on e-Government, e-governance and other "buzz words" used. Sorry, I did not started with those. I will keep posting the elaborations on such new terminologies as we progress. Today I will give you two definitions, I feel best describes the concepts. If some of you encounter better definitions, please post in comments section.]
What is e-Government?
e-Government refers to the use of ICT, particularly the Internet, as a tool to achieve better government. [UNeGov.Net-School-Concepts-7]
What is e-Governance?
E-governance is the seamless integration of information and communication technologies (ICT) and Internet technology in the government workflow to enhance the efficiency, effectiveness, transparency and accountability of informational and transactional exchanges within government, between governments and government agencies of National, Municipal and Local levels, citizen and businesses, and to empower citizens through rightly and timely access and use of information and government services. [Rajesh Shakya, 2007]
The following definitions are quoted by world influencers in e-gov process:
World Bank (www.worldbank.org)
E-government refers to the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient
government management. The resulting benefits can be less corruption,increased transparency, greater convenience, revenue growth, and/or cost reductions.
United Nations (www.unpan.org)
E-government is defined as utilizing the Internet and the world-wide-web for delivering government information and services to citizens.Global Business Dialogue on Electronic Commerce (GBDe) (www.DataBasede.org) Electronic government (hereafter e-Government) refers to a situation in which administrative, legislative and judicial agencies (including both central and local governments) digitize their internal and external operations and utilize networked systems efficiently to realize better quality in the provision of public services.
Organization for Economic Co-operation and Development (OECD) (www.oecd.org)
E-government:
is more about government than about “e”
• improves efficiency
• improves services
• helps achieve specific outcomes
• can contribute to broad policy objectives
• can be a major contributor to reform
• can help build trust between governments and citizens
• can open up the policy process
• challenges existing ways of working
• seamless government services will drive agencies closer together
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